If you have any questions about this Policy, please feel free to contact us by email at firstname.lastname@example.org or postal mail as follows:
2432 W. Peoria Ave., Suite 1346
Phoenix, AZ 85029
IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS USE AND THIS POLICY, DO NOT USE THE SITE.
We may collect several types of information about our users: (1) Personally Identifiable Information, (2) Aggregate Information, and (3) Personal Billing Information.
Personally Identifiable Information ("PII"): This refers to information that lets us know the specifics of who you are. Examples of PII may include: your first and last name, email address, telephone number, and social media authentication information, as well as names, zip codes, profile URLs, and photographs. You may also voluntarily provide other PII, whether or not specifically requested by us, by voluntarily supplying your own details to us via email or by posting publicly viewable comments on the Site. You agree that we may collect any PII voluntarily supplied by you, whether or not we have requested it. You must not submit any PII relating to a third party which you do not have permission from such third party to provide to us. We do not knowingly collect any information relating to third parties which you do not have permission to provide. When you engage in certain activities on our Site, such as registering or sending us a message or written content via email, we will ask you to provide certain PII.
Aggregate Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other Sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the website's Uniform Resource Locator ("URL") that points to the website you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol ("IP") address.
Personal Billing Information: This refers to information, such as your billing address and credit card number, when you purchase a service or product. We use secure servers to gather and process your billing information. These secure servers are hosted by Stripe and/or Amazon Web Services (“AWS”). Your billing information is not shared with any other organizations. Your personal billing information and credit card number can be set up for recurring billing and payments with Stripe and may be stored by Stripe.
We do not directly collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain services available on the Site. Additionally, your PII and/or your child(ren)’s PII may be revealed through use of the monitoring activities as part of the Site’s Offerings.
We may also collect certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer our Site, and to gather demographic information.
If your web browser emits "do not track" signals, or you use other mechanisms that provide you the opportunity to prevent the collection of PII or Aggregate Information about your online activities, we honor these signals or mechanisms by refraining from collecting information about you.
Our Offerings through the Site are designed to monitor different sources of activity, including but not limited to: the child(ren)’s social media activity that the parents or legal guardians, as users of those social media platforms, already have access to through the parent’s/legal guardian’s own social media accounts; and all internet browser activity (such as Chrome, Internet Explorer, Firefox, etc.) via keystroke monitoring. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site and/or its Offerings may not function properly if you elect to disable cookies.
We do provide some of our service offerings through contractual arrangements made with affiliates, service providers, partners, and other third parties ("Service Partners"). We and our Service Partners may need to use some PII in order to perform tasks between our respective sites, or to deliver services to you. For example, we may use Service Partners to assist us in billing and age verification; providing marketing assistance; providing customer service; delivering electronic newsletters and communications to you; collecting PII voluntarily submitted by you when leaving comments on the Site; and analyzing Aggregate Information.
We will choose Service Partners who adopt and promote strong privacy policies. However, the use of your PII by our Service Partners is governed by the respective privacy policies of those providers and is not subject to our control.
Other than our Service Partners, we do not allow outside parties to collect PII or Aggregate Information about you or your online activities when you use our Site.
Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms and Conditions of Use or other agreements, or to protect our rights, property, or safety or the rights, property, or safety of our users or others (e.g., to a consumer reporting agency for fraud protections, etc.). We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
If we become involved in a merger, acquisition, or other transaction involving the sale or transfer or some or all of our assets, your information including PII and Aggregate Information collected through your use of the Site could be included in the transferred assets. You expressly consent to such transfer. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the Site.
We believe you should have the ability to access and edit the PII that you have provided to us. You may change any of your PII in your account online at any time. You may cancel your subscription and suspend your account at any time. You may request that your account be deleted sending a written request to email@example.com. Please include your name and email address when you contact us.
We encourage you to promptly update your PII if it changes. You may ask to have the information on your account deleted or removed; however, some information, such as logs of technical support calls or other information may not be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.
We may, from time to time, send you emails and/or newsletters regarding information or services that we feel may interest you. Only RAADR, Inc. (or agents working on behalf of RAADR, Inc. and under confidentiality agreements) will send you these notifications. If you do not want to receive correspondence from us, you can "opt-out" by clicking on the "Unsubscribe" link at the bottom of each correspondence.
You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Site may not work properly in your case.
At our Site, you can be assured that your PII is secure. We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your PII. For example:
— We work hard to ensure that the data we collect is reliable, accurate, complete, and current. We use PII only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
— We limit access to PII only to specific employees, Service Partners, contractors, and agents who have a reasonable need to come into contact with your information.
— Additionally, we also employ a number of physical, electronic, and procedural safeguards to protect PII. Our secure servers and our data centers are protected by encryption, and our servers reside behind firewalls and password protection.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through the Site cannot be guaranteed.
You have a role in protecting the security of you PII and are responsible to make sure that your log-in information is kept secure from others. If your log-in information is lost or stolen, you can change your password according to the instructions on the Site. If we receive instructions using your log-in information, we will consider that you have authorized such instructions.
This Site is designed to be a tool for parents and/or legal guardians to use to facilitate safe online communications and interactions for their children. You must be at least 18 years old to have permission to you the Site and to obtain an account for the services provided.
Parents and/or legal guardians may subscribe and provide information about their child(ren)’s online accounts when engaging our services. We do not share that information in any other way or with any other parties. We do not give the ability to publicly post or otherwise distribute personally identifiable contact information in any way.
We do not knowingly collect personal information from children or sell any products to children. This Site is not designed nor intended to be used by children under the age of 13. While our services do include analysis of online interactions in a subscriber’s child’s account, we do not knowingly collect personal information from children under the age of 13 without first receiving verified parental consent.
We may reveal information about you to unaffiliated third parties if you request or authorize it. You should also be aware that when PII is voluntarily disclosed (i.e.; your name, email address, etc.) by you in the comments you post on the Site or in other public areas on the Site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control and this Policy does not apply to such information. Please consult our Terms and Conditions of Use for policies regarding user-provided information.
California residents are permitted under California law to re quest information about the manner in which we share certain categories of information with others for their marketing purposes. Specifically, California Civil Code Section 1798.83, known as the "Shine the Light" law, requires us to provide to you upon your request: (a) a list of your personal information, if any, which we have disclosed to third parties for direct marketing purposes in the preceding calendar year; and (b) the names and addresses of those third parties. You may make such a request once per calendar year, and we will provide the information to you free of charge. Please send any requests made pursuant to this section to us by email at firstname.lastname@example.org. However, as defined under Section 1798.83, we do not currently share any personal information with third parties for their direct marketing purposes.
It is possible that by using the services of the Site, you may be exposed to information shared by third parties online. We are not responsible for information posted by third parties that are obtained by you through use of our services. Likewise, we are not responsible for your dissemination of any information obtained regarding third parties through your use of our services. This Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users.
We may permit others to link to this Site or to post a link to their site on ours. We do not endorse these sites and are not responsible for other sites or their privacy practices. Please read their privacy policies before submitting your PII. We expressly disclaim any and all liability related to the collection, use, or disclosure of information by third parties.